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"The staff are so helpful and are so great with my son"

About: Daisy Hill Hospital / Daisy Paediatric Ward

(as a staff member posting for a patient/service user),

I was not with my son when he was in Accident and Emergency although his dad did not complain to me so I think it was all okay.

The Daisy Ward is really good, all needs are being seen to. The walls and all the colour are very child friendly and certainly act as a distraction for them.

The staff are so helpful and are so great with my son. They explain everything to me in terms I understand and I do not feel afraid to ask questions. I cannot remember any names although all the staff members stood out so far.

No improvements to be made everything is great.

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Responses

Response from Jodie Kenny, Lead Nurse for Acute Paediatric Services DHH, CYP, Southern Health and Social Care Trust nearly 2 years ago
Jodie Kenny
Lead Nurse for Acute Paediatric Services DHH, CYP,
Southern Health and Social Care Trust

Daisy Ward DHH, Daisy Short Stay Paediatric Assessment Unit, Clanrye Children and Young People’s Outpatients, DHH Special Care Baby Unit DHH

Submitted on 16/08/2022 at 17:07
Published on Care Opinion at 17:07


picture of Jodie Kenny

Hello Shagq75,

Thank you for sharing your recent experience with our service via care opinion, we really value your feedback. I am delighted to read you had such a positive experience and thank you for your complements on our Ward environment; the staff work extremely hard to ensure a child-friendly, comfortable environment for our Children and Young people who ae admitted to the Ward. I will be sure to pass on your kind words - thank you again.

I hope your son has improved and I wish you both well.

Kind regards,

Jodie

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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