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"Amazing, friendly service "

About: Brewer Street

Today I was feeling unwell and usually dread calling the doctors, but I was greeted with the cheeriest, friendliest receptionist who went above and beyond to help me get an appointment for blood tests the same day. She was wonderful and I felt she put me as a patient first. She was funny and kind. I then went to have my bloods taken (that morning) and had yet another excellent experience from the practice nurse. She again was so friendly, made sure I was comfortable and made me laugh too, it was wonderful. Thank you so much to both of you for putting my mind at ease, it can be difficult if you’re feeling unwell and nervous, but you made the whole experience a very positive one. You both were so caring and kind and it really went a long way. Thank you.

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Responses

Response from Brewer Street nearly 2 years ago
Brewer Street
Submitted on 12/08/2022 at 12:52
Published on nhs.uk on 14/08/2022 at 14:57


I have passed this comment on to all the staff. Thank you for taking the time to post such a lovely comment, the team at Brewer Street Surgery really appreciate having such positive feedback; it makes our day.

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