"Mixed feelings"

I was brought to Poole ED by ambulance after a fall and subsequent collapse. They were very good but I'm afraid I can't remember their names. I was told to expect a long wait of many hours but much to the paramedics surprise we were soon ushered into a cubicle. Then the wait increased and it was some time before I was approached by a nurse. They were nice enough but needed to take blood, so put on gloves and then pulled the end off one fingertip, I presume so they could feel the pulse and find the vein. This kind of negates the point of wearing gloves in the first place as there is now no barrier against cross infection.

We then did the obligatory Covid Swab (hours after I had been led there with no face covering spreading any germs I may have had). Sadly they did the test wrong so a few hours later came back to do a second test. I thought the first was bad enough but the second left me with a bloody nose and more pain than I was already in. They did the same with the second test so when a nurse asked where the swab was it appeared to be in the bin and they possibly removed it to be tested?

In the early hours the doctor came who was very nice, explained what she wanted to do and sent me for X-Rays and head CT. Some while later she returned to say no broken bones and no visible neuro issues so if I could walk I could go home. I could so I was discharged, and the doctor said to call for a cab from Reception (didn't enquire if I could pay for a cab) so off I went through a series of corridors and before I knew it I was outside in the cold early morning air (quite chilly at 4:15 in just shorts and t-shirt).

It was busy and they never stopped and overall the level of care was very adequate but there was room for improvement, but that sounds like my school report :-)

Thank you for sorting me out