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"Visit to a busy A&E on a Saturday night"

About: Emergency department / GP Out of Hours

(as a service user),

I had to go down to Altnagelvin A&E last night as i had  temperature and felt very unwell. I am immunosuppressed due to being on chemotherapy for cancer. 

From the moment i arrived such excellent  care was taken to ensure i was kept safe/isolated from other patients. The staff were so kind and reassurung throughout in what was clearly a very busy department. I would like to thank the loveley reception staff, HCA, nurses and doctor who looked after me. You are doing an amazing job, thank you so much 

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Responses

Response from Fiona McCauley, Practice Educator Emergency Department Altnagelvin, Acute Services Emergency Department Unscheduled Care, WHSCT nearly 2 years ago
Fiona McCauley
Practice Educator Emergency Department Altnagelvin, Acute Services Emergency Department Unscheduled Care,
WHSCT
Submitted on 09/08/2022 at 17:33
Published on Care Opinion at 17:33


picture of Fiona McCauley

Hi Schitts creek fan,

Thank you for taking the time to share your feedback.

I am delighted to hear that you had such a positive experience in our department. I wi;; share your kind words with our team! I hope you are feeling better.

Sincerely,

Fiona

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