This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Rubbish "

About: Livi

I am in pain, just about manage to start sleep but have to get up for a livi appointment at 8am. However no one has called and the app says the video will start shortly. It's been 37 minutes but how they hell you going to be late to a video call if you open at 8???

So I tried to reschedule my appointment and even that is not possible.

Now I sit here in pain, no sleep because livi ruined it. Shame on whoever allowed livi to work with the NHS.

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Livi nearly 2 years ago
Livi
Submitted on 09/08/2022 at 16:27
Published on nhs.uk at 16:29


Hi. Thank you for bringing this to our attention. We're really sorry to hear this and would like to look into this for you. Please could you email our support team at support@livi.co.uk and a member of our team will be in touch to help. Thanks, Team Livi.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k