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Continued quality care

Story from nhs.uk

"Continued quality care "

About: Broadmead Medical Centre

Like all GPs at the moment, Broadmead are under staffing and resource pressure but despite this I have received the appropriate care in a timely manner for the 3 years I've been at this surgery. I have several chronic conditions and this was the first surgery to suggest management strategies and regular checks that are working well for me. I was seen throughout the pandemic without disruption to my care. I am currently pregnant and have been helped with symptoms of this by the GPs. The nurses and receptionists have also been helpful and professional

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Responses

Response from Broadmead Medical Centre nearly 2 years ago
Broadmead Medical Centre

Submitted on 23/08/2022 at 12:50
Published on nhs.uk at 17:47

Dear Ella,

Thank you very much for your kind words and recognition in a time that as you say is difficult for a lot of practices.

I am pleased that your experience has been a positive one with the surgery and I will pass your feedback onto our members of staff, both clinical and non clinical for all to read. Thank you.

Best wishes

Megan Joscelyne

Operations Manager

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