This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Care and professional

Posted By jupiterkj64

"Care and professional"

About: Royal Cornwall Hospital (Treliske) / Ophthalmology

(as a service user),

I have been attending the eye clinic for several years. I have had both cataracts sored and I have injection for my macular degeneration. Every time I attend I am treated with care and professionalism. I cannot speak too highly of all the staff in the department of Trelisk Hospital. They all deserve a big hug. Thank You.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Kerry Trembath, Senior Staff Nurse, Ophthalmology, Royal Cornwall Hospitals NHS Trust nearly 2 years ago
Kerry Trembath
Senior Staff Nurse, Ophthalmology,
Royal Cornwall Hospitals NHS Trust

Submitted on 06/08/2022 at 08:15
Published on Care Opinion at 08:15

Dear jupiterkj64,

Thank you for taking the time to leave us feedback.

I am so pleased to hear that over the years, when you have attended with regards to your cataracts and macular degeneration, that you are always treated with care and professionalism.

I will ensure that your kind words are fed back to the team to encourage them to keep up the good work!

Thanks again,

Kerry Trembath,

Senior Staff Nurse, Ophthalmology

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Holly Kiernan, Patient Experience Manager, Patient & Family Experience Team, Royal Cornwall Hospitals NHS Trust nearly 2 years ago
Holly Kiernan
Patient Experience Manager, Patient & Family Experience Team,
Royal Cornwall Hospitals NHS Trust

Submitted on 08/08/2022 at 12:21
Published on Care Opinion at 12:21

Thank you for taking the time to give us your opinion as we truly appreciate your feedback. We would love to contact you in future to help us inform decisions about our services and the way we work. This could range from small queries to larger projects so that you can be involved as much or as little as you like.

If this is something you would be interested in please contact the Patient Engagement Team at Royal Cornwall Hospitals NHS Trust on rcht.patientengagement@nhs.net or telephone 01872 252793, so that we can record your details.

Thank you again for taking the time to tell us about your experience.

Best wishes,

Holly

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k