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"The staff were so friendly and accommodating"

About: Daisy Hill Hospital / Day Procedure Unit (Endoscopy)

(as a relative),

My grandmother recently went for a colonoscopy in Daisy Hill hospital endoscopy unit. 

My grandmother was extremely nervous prior to her procedure but thanks to the staff she felt her worries and fears were quickly put at ease. The staff were so friendly and accommodating to her especially as they were understaffed. 

Many thanks to Martin, Sarah and Clarissa for their care and thanks to your student  nurse Georgia for her care, my grandmother wishes you all the best for your future career. 

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Responses

Response from Endoscopy Ward Manager, Acute, Southern Health and Social Care Trust nearly 2 years ago
Submitted on 05/08/2022 at 09:19
Published on Care Opinion at 10:13


Hi,

Many thanks for taking the time to write us a lovely, positive comment.

I am glad your grandmother had a positive experience coming into our department for her procedure.

I will feed this back to all staff involved and a particular mention to who you have named.

Thank you

Regards

Natasha

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