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"Very poor post op service, moved to The Yirkshire…"

I was referred on the NHS to Optegra Yorkshire.

My lazy right eye had a new lens inserted mid Jan 22. After 2 weeks of brilliant sight, my vision went blurry with extensive haloing in low light conditions.

At my post op review they told me to come back in 8 weeks and increased my Maxidex dose. My eye got really sore and the symptoms continued. Optegra's post op care is very poor. It is nearly impossible to see a consultant and absolutely impossible to get a second consultant's opinion.

I moved to The Yorkshire Clinic who instantly cured the symptoms and will shortly operate on my other eye which has really severe cataracts.

If you don't want 6 months of misery, go elsewhere than Optegra.

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Responses

Response from Optegra UK nearly 2 years ago
Optegra UK
Submitted on 03/08/2022 at 14:47
Published on nhs.uk at 15:18


Hi David. We are sorry to hear about your experience within our hospital. We are always looking to improve our service and your feedback is greatly appreciated. If you could email eyecare@optegra.com with your contact details you will receive a call from a member of our patient services team to discuss this further.

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