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Efficient, fast appointment and lovely staff

Story from nhs.uk

"Efficient, fast appointment and lovely staff"

About: Royal Bournemouth Hospital

I had to have an x-ray at Bournemouth hospital. I arrived early, before my appointment time. The staff at the x-ray reception team were friendly and helpful and made me feel welcome. I was seen and had my x-ray almost immediately after arrival. The radiologist was professional and reassuring. Thank you to the staff at radiology and x-ray for your help today.

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Responses

Response from Patient Engagement Liaison, University Hospitals Dorset NHS Foundation Trust nearly 2 years ago
University Hospitals Dorset NHS Foundation Trust

Submitted on 01/09/2022 at 11:42
Published on Care Opinion at 11:42

Dear Anonymous

Thank you for your feedback and we are pleased to hear you found everything efficient and timely.

Thank you also for highlighting the attitude of the staff you encountered and that you found them to be welcoming, professional and reassuring.

It is always helpful to hear when a service is running so smoothly.

Regards

Patient Experience Team
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