I received a cancellation letter changing my appointment to see the consultant from 11.30am to 3.50pm on 1st August. When I arrived I was told it had been cancelled to 10th October, I had not received a letter in writing. Got told I was contacted by phone x1 last week which I did not answer as I work shifts, no voicemail left. It would have been from an unknown number. I was told a letter wasn't sent as it would have not arrived in time. I have paid £3 car parking, changed shifts at work and completed a 45 minute trip to get here, as I do not live locally. This is extremely frustrating and very poor communication from the clinic booking service.
"Appointment cancelled no notification letter…"
About: Leicester General Hospital Leicester General Hospital Leicester LE5 4PW
Posted via nhs.uk
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