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"First class"

About: Royal Surrey County Hospital

This is a review of my visit to the Endoscopy department (sorry, this was not in the list of options).

From the minute I arrived to the time I left the service was first class.

My appointment was at 08:45am and I was home within two hours with no waiting.

The team clearly explained everything to me and were very professional at all times.

The unit itself was very clean and very well organised with everybody working well as a team (from my perspective), I felt in safe hands.

I have had a colonoscopy with a private hospital and in my opinion this was a better experience.

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Responses

Response from Royal Surrey County Hospital 15 months ago
Royal Surrey County Hospital
Submitted on 06/01/2023 at 16:26
Published on nhs.uk at 19:48


Thank you for taking the time to send your positive feedback to the Endoscopy team. We have passed on your kind words of praise to the team. We wish you all the best from the Communications Team.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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