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"We are getting top class care"

About: Daisy Hill Hospital / Daisy Paediatric Ward

(as a staff member posting for a carer/relative),

We were in accident and emergency for a good while but not complaining, as this is to be expected. Accident and emergency was very clean and all the covid rules were being followed by the staff.

The staff are nice there but can be sharp but it is just how busy they are. They do not have that much time for us but that is understandable.

Daisy ward has been very good, they are really up to date with the technology they use. The place is very clean and you see the cleaners about all the time.

The staff are really good here, they work as a team and I have to say we are getting top class care. They also keep me in the loop of what is happening and what they plan to do next. This is every parents dream as you know what is happening and it eases the stress as you know why it is happening.

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Responses

Response from Jodie Kenny, Lead Nurse for Acute Paediatric Services DHH, CYP, Southern Health and Social Care Trust nearly 2 years ago
Jodie Kenny
Lead Nurse for Acute Paediatric Services DHH, CYP,
Southern Health and Social Care Trust

Daisy Ward DHH, Daisy Short Stay Paediatric Assessment Unit, Clanrye Children and Young People’s Outpatients, DHH Special Care Baby Unit DHH

Submitted on 03/08/2022 at 15:47
Published on Care Opinion at 15:47


picture of Jodie Kenny

Dear Shagq75

Thank you for taking the time to share your experience with us on Daisy Ward and for your kind comments on your experience with our service. I am delighted to read that you were well informed and supported throughout your stay. We work closely with our domestic services team and I will be pleased to share your feedback on our ward cleanliness.

I hope your child has recovered well and I wish you all the best.

Kind regards,

Jodie

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