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"Kept at ease all through my colonoscopy"

About: University Hospital Wishaw / Endoscopy

(as a service user),

I came in for a colonoscopy today and my experience was amazing!

I am an 83 year old woman and was very nervous and the nurses kept me at ease and spoke to me the whole way through the process.

They do an amazing job.

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Response from Jean MacDonald, Quality Improvement Co-ordinator, NHS Lanarkshire last week
Jean MacDonald
Quality Improvement Co-ordinator,
NHS Lanarkshire
Submitted on 05/08/2022 at 08:49
Published on Care Opinion at 08:49

picture of Jean MacDonald

Dear Mary mmc

Thank you for taking the time to share your feedback on the care and treatment you received from our staff in the endoscopy unit within University Hospital Wishaw.

It is heart-warming to know our staff were able to put you at ease and allay any fears you may have had.

It will be my pleasure to share your very kind words with the staff involved in you care; it certainly will give them joy and encouragement.

I hope you are well.

Best wishes


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