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Care Opinion

Removal of basal cell carcinoma from cheek and head

Posted By melonsc37

"Removal of basal cell carcinoma from cheek and head"

About: Royal Cornwall Hospital (Treliske) / Dermatology

(as the patient),

The team that looked after me were brilliant. They explained everything and put me totally at ease. As a team their communication with each other was always very professional. With me they kept me distracted and comfortable by there relaxed conversation with myself..

After care was well explained before I left. very happy with the treatment I received.

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Responses

Response from Leanne Knapp, Sister, Dermatology, Royal Cornwall Hospitals NHS Trust nearly 2 years ago
Leanne Knapp
Sister, Dermatology,
Royal Cornwall Hospitals NHS Trust

Submitted on 02/08/2022 at 15:38
Published on Care Opinion at 15:38

Thank you melonsc37 for taking time to post feedback about your recent visit to dermatology unit. I am glad that you were very happy with your treatment and the staff made you feel comfortable and relaxed. I will ensure that your feedback is passed onto the staff who treated you and the whole team. Your feedback may also help to put future patients at ease about upcoming appointments so Thank you again for taking the time and I wish you all the best for the future

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Response from Holly Kiernan, Patient Experience Manager, Patient & Family Experience Team, Royal Cornwall Hospitals NHS Trust nearly 2 years ago
Holly Kiernan
Patient Experience Manager, Patient & Family Experience Team,
Royal Cornwall Hospitals NHS Trust

Submitted on 02/08/2022 at 16:12
Published on Care Opinion at 16:12

Thank you for taking the time to give us your opinion as we truly appreciate your feedback. We would love to contact you in future to help us inform decisions about our services and the way we work. This could range from small queries to larger projects so that you can be involved as much or as little as you like.

If this is something you would be interested in please contact the Patient Engagement Team at Royal Cornwall Hospitals NHS Trust on rcht.patientengagement@nhs.net or telephone 01872 252793, so that we can record your details.

Thank you again for taking the time to tell us about your experience.

Best wishes,

Holly

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