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"Exceptional Service "

About: East Midlands Ambulance Service NHS Trust

My daughter had to call an ambulance for me in Thursday morning through having breathing difficulties. I wish to thank the ambulance crew for all they did to make me more comfortable, and getting intouch with my GP for arranging further medication. This was all done very efficiently. Many thanks.

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Responses

Response from East Midlands Ambulance Service NHS Trust nearly 2 years ago
East Midlands Ambulance Service NHS Trust
Submitted on 02/08/2022 at 08:47
Published on nhs.uk at 20:41


Thank you for taking the time to share your kind words with us. We do hope you are feeling much better now and we are delighted to hear that our ambulance crews were able to help you in what must have been a scary time for you. We are very proud of our ambulance crews.

If you are able to, we would appreciate you sharing your comments with our Patient Experience team, with as much detail as you can (e.g. date, time and location), so that they might identify the crew who cared for you and share your words with them. You may contact them via telephone on 0333 012 4216 10am-2pm weekdays (or leave a voicemail if you wish) or email emas.pals@nhs.net.

Best wishes, Sarah Connerton, Patient Experience Manager, East Midlands Ambulance Service

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