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Very good at explaining things to me

Posted By Shagq75

"Very good at explaining things to me"

About: Daisy Hill Hospital / Elective Overnight Stay Centre/Gynaecology Ward Daisy Hill Hospital / Emergency Department

(as a staff member posting for a patient/service user),

Was seen to quick enough in Accident and Emergency it was very good. It was very clean and tidy people were constantly about cleaning something.

The staff were lovely and helpful. They try and make you feel comfortable by joking with you.

I was then admitted to female surgical, it is very peaceful, and there is not too many people on the ward. It is quieter due to not many people coming in and out and everything is so clean.

The staff on female surgical are on top of everything and are very good at explaining things to me.

I think everything is fine, and am very happy with the level of care I am receiving here.

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Responses

Response from Jessica Gorman, ENP ED, Acute, Southern Health and Social Care Trust nearly 2 years ago
Jessica Gorman
ENP ED, Acute,
Southern Health and Social Care Trust

Submitted on 08/08/2022 at 10:48
Published on Care Opinion at 10:48

Thank you for your positive feedback on our Emergency Department. We hope you are recovering well.

Kind regards

Jessica

Staff Nurse Emergency Dept

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Response from Josie Matthews, Lead Nurse, Surgery & Elective Care, Southern Health and Social Care Trust nearly 2 years ago
Josie Matthews
Lead Nurse, Surgery & Elective Care,
Southern Health and Social Care Trust

Submitted on 15/08/2022 at 15:01
Published on Care Opinion at 15:01

Good afternoon

Thank you for taking the time to post your feedback on Care Opinion. Feedback like this is greatly valued and I will make sure that the nursing team of Female Surgical are made aware of your lovely comments.

Kind regards

Josie Matthews

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