"Lack of care"

Went to A&E as advised by 111 staff due to the level of pain due to an ongoing issue which my normal GP is investigating. No care taken, no investigation to find the route cause. Nothing. I was then offered codeine which I declined due to previous experience with codeine causing me more pain and discomfort and asked for an alternative as paracetamol had not been sufficient. I was given no alternative and basically told to go away. Still in pain, still unsure of the cause and told to speak again to my GP on Monday to get an ultrasound and a camera done, which if I'm not mistaken is usually performed...wait for it...a hospital? Every visit to this hospital is more painful than the last and usually a waste of time as they have 0 interest in caring for you as a patient or listen to your concerns. It worries me that I was only offered codeine and the doctor I seen wasn't able to provide an alternative? There are many alternatives to codeine and to be ignored when you express your issues with taking a medication is just completely unacceptable.