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Outstanding Service

Story from nhs.uk

"Outstanding Service "

About: North Tyneside General Hospital

This was my first visit to North Tyneside hospital. I think the whole experience was very good. Parking, not an issue. Front of house staff were friendly and helpful. The staff I needed to see were all very polite and professional and waiting times were very short. I feel the staff went above and beyond. The npr worked well when leaving the car park so no need to insert parking ticket. Thank you.

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Responses

Response from North Tyneside General Hospital nearly 2 years ago
North Tyneside General Hospital

Submitted on 01/08/2022 at 10:18
Published on nhs.uk at 19:22

Dear David,

Thank you very much for reviewing your experience at North Tyneside General Hospital. I am so pleased that you found the staff to be helpful, friendly and professional, and that you didn’t have to wait too long. It’s also good to hear that the parking was easy and straightforward!

I would really like to pass your comments on to the staff who looked after you when you came for your appointment. Would you be so kind as to email me at: Patient.Experience@northumbria-healthcare.nhs.uk with details of which department or clinic you attended?

Thank you again, and take care.

Best wishes,

Heather

Heather Gibson

Patient Experience Team Manager

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