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Care Opinion

Being seen for a suspect mole

Posted By 1945

"Being seen for a suspect mole"

About: Royal Cornwall Hospital (Treliske) / Dermatology

(as the patient),

I was seen promptly by the doctor who didn't think it was cancerous, much to my relief, then ten minutes later I was in with Rita Janet and Chrys, for a plug biopsy. They were just so nice to me putting me at ease. Explaining what was going to happen and after care when I got home.

I could't have asked for better care.

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Responses

Response from Leanne Knapp, Sister, Dermatology, Royal Cornwall Hospitals NHS Trust nearly 2 years ago
Leanne Knapp
Sister, Dermatology,
Royal Cornwall Hospitals NHS Trust

Submitted on 01/08/2022 at 09:57
Published on Care Opinion at 09:57

Thank you 1945 for taking the time to post feedback about your recent visit to dermatology, I am glad that your experience was positive. Having the biopsy on the same day helps to get a confirmed diagnosis as soon as possible and offers little disruption to the lives of our patients, I will ensure that your feedback is shared with the team.

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Response from Holly Kiernan, Patient Experience Manager, Patient & Family Experience Team, Royal Cornwall Hospitals NHS Trust nearly 2 years ago
Holly Kiernan
Patient Experience Manager, Patient & Family Experience Team,
Royal Cornwall Hospitals NHS Trust

Submitted on 01/08/2022 at 15:42
Published on Care Opinion at 15:42

Thank you for taking the time to give us your opinion as we truly appreciate your feedback. We would love to contact you in future to help us inform decisions about our services and the way we work. This could range from small queries to larger projects so that you can be involved as much or as little as you like.

If this is something you would be interested in please contact the Patient Engagement Team at Royal Cornwall Hospitals NHS Trust on rcht.patientengagement@nhs.net or telephone 01872 252793, so that we can record your details.

Thank you again for taking the time to tell us about your experience.

Best wishes,

Holly

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