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"The staff have been very helpful and informative at all times"

About: Bluestone Unit (In-patient wards for mental health) / Gillis Ward

(as a staff member posting for a patient/service user),

The staff have been very helpful and informative at all times, whenever I am in need of something they are there to help me with it. I have always felt in comfortable hands of the team to provide brilliant care to me. I have Margaret and I think her name is Aimee. They are wonderful. Everyone is so compassionate and helpful. They have care for me so well what I like about the care is that they are patient and kind to all of us. I really like when we participate in activates it my favourite time of the day when we do these I tend to go over and play cards. I really enjoy when staff do the activities with us as they can be so funny at times when doing them. I can't say enough good things about them all. I don’t really enjoy the cups of tea to much as they can be quite watery but all the other meals have been quite enjoyable. Thank you very much for the care that has been provided to me

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Responses

Response from Jennie Lee Simms, Lead Nurse Bluestone, MHD, Southern Health and Social Care Trust nearly 2 years ago
Jennie Lee Simms
Lead Nurse Bluestone, MHD,
Southern Health and Social Care Trust
Submitted on 29/07/2022 at 10:09
Published on Care Opinion at 10:09


Thank you for sharing your story with us

It is great to hear that you find the staff on Gills to be Compassionate and helpful and you are enjoying the activities on the ward.

Will share this with Gillis team, in particular, Amy and Margaret

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