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"The staff here are very caring"

About: Daisy Hill Hospital / Emergency Department Daisy Hill Hospital / Stroke Unit

(as a staff member posting for a patient/service user),

I was taken in and blood pressure, bloods and a covid test done immediately.

Since I am in the corridor waiting and the nurses and doctors come and shout the names I was afraid of missing mine. I know the staff are doing the best they can and I have received nothing but the best of care from the staff and they are so sympathetic.

I have had a long wait and no privacy in this corridor I wish there was a room or something more private.

I know the hospital is considerably understaffed so cannot blame them for the long waiting times.

Stroke and rehab could not be better it is very clean and well-kept, I always see a cleaner about cleaning the floors. It is a very busy ward.

The staff are lovely all of them are very nice and sympathetic to how I am feeling. The staff here a very caring I could not pick who stood out to me the most.

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Responses

Response from James Gilpin, Stroke Service Improvement Lead, Southern Health and Social Care Trust nearly 2 years ago
James Gilpin
Stroke Service Improvement Lead,
Southern Health and Social Care Trust
Submitted on 01/08/2022 at 09:37
Published on Care Opinion at 09:37


picture of James Gilpin

Good morning,

Thank you for taking the time to give us your feedback. I am sorry to hear that you have been unwell. Sadly we are in very difficult times and are trying our hardest to care for you to a high standard and ensure dignity at all times.

It is good to hear that your time in Stroke and rehab has been good, our staff are very proud of the care that they give. I will share this feedback with them.

May I wish you a speedy recovery,

James

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