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"Great practice "

About: Groby Road Medical Centre (Id Patchett)

My son is an adult with learning needs.

He developed pneumonia after catching Covid.

Groby Rd surgery were really helpful and the care was first class.

First the reception staff were very quick to respond to my query and ensured rapid relay of the information to the Doctor .

I was rung back promptly by the doctor who dealt with the problem with great compassion and understanding. Admission to hospital was decided as the best course.

Within 15 mins the bed bureau had rung us and arranged assessment at CDU ward in glenfield hospital.

There was a long wait to get sorted there but it was understandable as the place was so busy with many patients.

I couldn’t ask for better service from the reception staff and the doctor at Groby Rd and am extremely grateful for how my son’s problem was sorted.

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Responses

Response from Groby Road Medical Centre (Id Patchett) nearly 2 years ago
Groby Road Medical Centre (Id Patchett)
Submitted on 27/07/2022 at 11:00
Published on nhs.uk at 14:56


Dear Patient, thank you for taking the time out and leaving a review of the experience you had with us and for leaving such kind words. We are happy to support and show the care that your son required. We will continue to provide this service for you and all of our patients

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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