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Care Opinion

Great Service

Posted By Keith S

"Great Service"

About: Queen Margaret Hospital / Plastic Surgery & Burns

(as a service user),

Regular appointments for treatment for a foot burn by the Plastic Surgery Clinic.

Staff were super attentive, friendly, reassuring and professional.

Appointments were on time, and Covid restrictions always adhered to 

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Responses

Response from Caroline Turnbull, Senior Specialist Nurse, Plastic Surgery, NHS Fife nearly 2 years ago
Caroline Turnbull
Senior Specialist Nurse, Plastic Surgery,
NHS Fife

Submitted on 28/07/2022 at 15:12
Published on Care Opinion at 15:53

picture of Caroline Turnbull

Dear Keith S,

Thank you for taking the time to provide feedback on your recent experience of the Plastic Surgery nursing service.

We are pleased you found our care to to be punctual, attentive, friendly, reassuring and professional. We aim to treat every patient with these values, and are delighted you also found this to be your experience.

We also thank you for noting we have, and continue to, adhere to covid restrictions and I hope you found this reassuring.

I have passed your comments on to the staff who cared for you, they appreciate your feedback, and we all wish you well.

Caroline.

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