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Appointments

Story from nhs.uk

"Appointments"

About: University Hospital Aintree

I have been in out of hospital many times , I have asthma and copd , my last stay being short of breath and palpitations , when i came home still did not feel good , so my doctor had the respiratory nurses come out cant fault them , my doctor sent for me to be seen at the cardiology , a letter arrived last week dating sent the 6th July and if not heard by the 13th ring which I did but could not get appointment was told none going for at least another month or so I asked what I could do was told go A and E get seen quicker if feeling unwell

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Responses

Response from University Hospital Aintree about a year and a half ago
University Hospital Aintree

Submitted on 31/10/2022 at 16:07
Published on nhs.uk at 17:47

I am very sorry to hear of your experience when awaiting an appointment at the Trust. We value feedback from our patients and will share your experience with the Team.

If you have not done so already and would like to discuss any aspects of the concerns you have raised, please contact our Patient Advice and Complaints Team by emailing complaints@liverpoolft.nhs.uk or by calling 0151 529 3287

You can also write to:

Patients Advice and Complaints Department

Liverpool University Hospitals Foundation Trust

Aintree Site

Lower Lane

Liverpool L9 7AL

Thank you

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