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"They are all very friendly people in this ward"

About: Craigavon Area Hospital / Bluestone Unit (In-patient wards for mental health)

(as a staff member posting for a patient/service user),

I have been really getting along with all the staff members on the ward, Katie has been very good at communicating and she always lets me know what is planned for the day and what will happen in the session. I usually go to Katie when I have an issue as she deals with all our issues very well. They are all very friendly people in this ward and any time I want to sit and chat with them they come and do it. It’s nice that even staff members take the time to talk to us as sometimes I can feel a bit lonely and anytime I feel like this I tell a staff member and they know what to do to cheer me up! The doctor and nurses have been very kind to me there’s not one who I don’t get along with and what I like about them is that anytime I see them they always say hello to me. I really like going on my walks out side especially when it’s really sunny. One thing I wish that they could do for us is provide ice pops as there was a day were it was really hot and would have loved if they served ice pops as it would have hit the spot. My room was kept nice and cool on that previous day that was very warm so for most of the warm day I stayed in my rooms it was almost too hot to go outside. I really like the room that I am in the bed is very comfortable and I like to have a lot of pillows so when I asked for more pillows they gave it to me. I have been really enjoying my meals here, especially the chicken curry I would even say it’s better than my mums but don’t tell her I said that!

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Responses

Response from Joe Walker, Assistant Director MHLD inpatients, Bluestone, Southern Health and Social Care Trust nearly 2 years ago
Joe Walker
Assistant Director MHLD inpatients, Bluestone,
Southern Health and Social Care Trust
Submitted on 07/09/2022 at 12:16
Published on Care Opinion at 12:16


picture of Joe Walker

Thank you so much for taking the time to provide us with your feedback.

I will be sure to pass on your compliments to Katie and the staff on the ward.

I will take your recommendations in relation to ice-pops back to our support services leads for discussion, alongside your compliments in relation to the food!

Wishing you all the best on your recovery journey

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