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Shoddy treatment

Story from nhs.uk

"Shoddy treatment"

About: West Middlesex University Hospital

arrived today for an appointment in the cardiology assessment centre only to be refused because i didnt have a covid test and i didnt recieve a letter even if i did i would not have it its against my beliefs and to be treated this way is terrible

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Responses

Response from Ayana Caprice, Patient Experience Manager, Chelsea and Westminster Hospital NHS Foundation Trust 14 months ago
Ayana Caprice
Patient Experience Manager,
Chelsea and Westminster Hospital NHS Foundation Trust

Submitted on 21/02/2023 at 11:55
Published on Care Opinion at 11:55

Dear Writer,

I apologise for the delay in getting back to you.

I am sorry to read about the lack of information provided to you regarding your cardiology assessment.

If this is something you would like to discuss further, please get in touch on;

e: chelwest.patientexperience@nhs.net

Best wishes,

Patient Experience Manager

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