"Rude receptionist/nurse "

Myself and my partner arrived just before 9 and west mendip hospital for minor injuries due to cellulitis on his hand and swelling, at this point we were unaware due to lack of signs that it was shut, as someone was leaving we manage to enter the building when a rude member of your team shouted we are closed from across the room! She had no empathy or patience I’m surprised she works for the nhs! She could explained calm that they were closed, I work in the nhs and would never speak to someone in such a rude manner, We apologised as we didn’t know, I then asked her where the nearest place was and proceeded to explained what the issue was. She said all minor injuries were closed bluntly I said so where can we go again, due to masks and screen I couldn’t quite hear so I confirmed so we can either come back tomorrow at 8am or go to Yeovil a&e for clarification then she shouted we are closed! Made myself and my partner feel like we were in the wrong and really put us down. On a plus note maybe a sign of opening house should be more clear and large! For someone that lives in Glastonbury i won’t ever personally step foot in there again I’d drive to Shepton. I’ve never felt so humiliated in my life. As people were watching and listening.

Il look forward to your response.