"Awful is an understatement"

Phoned for an emergency appointment as partner had a lump that tripled in size was told had to wait 2 weeks was in so much pain had to ring 111 that sent him straight to the hospital heart rate and temperature was through the roof he had over a week in hospital infection was that bad had to have emergency surgery still seeing district nurses daily even after his op and he was home phone doctors for some more painkillers was again told had to wait 2 weeks until the district nurse emailed them that it wasn't on and by 2pm that day prescription was ready staff do not listen to anything u say scariest time of our family's lives and to not even help after the op was a joke also had other family member sent to hospital after they wouldn't see her at chapel in the same week speaking to 111 they couldn't believe how bad it has been