This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Waiting in a/e waiting room for 6 hours with chest pains

Posted By Iain 64

"Waiting in a/e waiting room for 6 hours with chest pains"

About: University Hospital Wishaw / Emergency Department

(as the patient),

I was taken to Wishaw general in the morning with chest pains was taken into the triage and given an ecg and told to go back to the waiting room as it was fine. At roughly 6 & a half hrs later I was taken to a cubical and blood taken and sent for an x-ray the bloods came back showing I had had a heart attack.

Should the bloods not have been taken earlier as the end result could've been a lot worse this is only an observation and not a complaint as all staff were brilliant .

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Jean MacDonald, Quality Improvement Co-ordinator, NHS Lanarkshire nearly 2 years ago
Jean MacDonald
Quality Improvement Co-ordinator,
NHS Lanarkshire

Submitted on 26/07/2022 at 12:02
Published on Care Opinion at 12:02

picture of Jean MacDonald

Dear Iain 64

Thank you for taking the time to share your experience when attending our A & E department within University Hospital Wishaw via Care Opinion.

I am sorry to read of the delay in treatment you experienced.

May I ask you to contact my Patient Affairs colleagues to allow for more information to be obtained for reflection and improvement.

PatientAffairs.Wishaw@lanarkshire.scot.nhs.uk or telephone: 01698 366558

Again, please accept my apologies; I hope you are recovering well.

Best wishes

Jean

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k