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Care Opinion

Everyone has been exceptional

Posted By NHS70

"Everyone has been exceptional"

About: Queen Elizabeth University Hospital Glasgow / Acute Receiving Unit (Units 1-5) Queen Elizabeth University Hospital Glasgow / General surgery (Wards 9a, 9b, 9c & 9d)

(as a service user),

Admitted for 2nd time in 5 weeks. First for perforated bowel, 2nd cluster flare of diverticulitis.

The surgical receiving unit staff were exceptional especially Jody who is the most cheerful nurse even after 12 hours in her feet, thank you for keeping me smiling! The staff in ward 9B are brilliant thanks to Emma and the team for doing amazing job and the staff in 9D again you are all amazing. To Mr Alani and his team I am positive and now confident at coming back for surgery.

Everyone from auxiliary staff, nursing staff, students, surgeon have been exceptional.

Not all superheroes wear capes!

Thanks to each and everyone of you involved in my care.

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Responses

Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC nearly 2 years ago
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC

Submitted on 21/07/2022 at 12:12
Published on Care Opinion at 12:12

picture of Kevin Torbet

Dear NHS70

Thank you so much for taking the time to leave us your feedback on Care Opinion.

It was lovely to hear how the staff in the Acute Receiving Unit and General Surgery Department took good care of you throughout both your admittances into hospital.

It was also comforting to hear that you felt all aspects of your care were supported and you would feel comfortable coming back in for surgery again.

I will be sure to pass on your thanks to Jody, Emma, Mr Alani and the rest of the team who I'm sure will be happy to hear they made a difference while you were under their care.

I hope your feeling a lot better now and thanks again this means a lot to the staff involved.

Kind regards

Kevin

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