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"Wonderful ward supervisor"

About: Royal Blackburn Hospital / Endocrinology

(as the patient),

I had a burst ulcer and my entire breathing system broke down the emergency ambulance took me to Blackburn Royal on a Tuesday night from being admitted I was treated by the best. They replaced my entire blood system and fixed my ulcer.

But the main thrust of this story is about one person on ward D3 her name is Janine she is the ward supervisor and she runs her ward like nobody I have ever met. When I met her I was seriously ill but believed I could get back to where I was, no one else seemed to agree until I met this wonderful lady. She went through that department like a dose of salts she believed and she got me back on my feet.

When I left after eleven days the other patients in my side ward were all getting all the help they needed thanks to this wonderful lady. I owe my health to Janine and many others will too.

Thank you to an angel

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Responses

Response from Sarah Ridehalgh, Patient Experience Facilitator, East Lancashire Hospitals NHS Trust nearly 2 years ago
Sarah Ridehalgh
Patient Experience Facilitator,
East Lancashire Hospitals NHS Trust
Submitted on 20/07/2022 at 09:39
Published on Care Opinion at 09:39


Many thanks for your lovely feedback regarding your recent stay on ward D3 at Royal Blackburn Hospital with a burst ulcer. Our staff always strive to deliver, safe, personal and effective care so it is wonderful to receive such a positive review regarding the care and attention you received from Janine the Ward Manager. I will ensure that your comments are brought to the attention of the staff and also Janine on ward D3.

If there is anything further you would like to tell us about your experience then you can contact the Patient Experience Team at patientexperience@elht.nhs.uk

Many thanks for taking the time to share your feedback and best wishes.

Sarah Ridehalgh

Patient Experience Facilitator

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