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"Kind Staff"

About: Daisy Hill Hospital / Female Medical

(as a staff member posting for a patient/service user),

I arrived in the emergency department on Thursday – I was waiting for a long time and I wasn’t really that impressed by the wait. However I did notice that the nurses and doctors are very attentive, but I’ve found that some of the nurses become very busy towards the end of their shifts.

The ward is fine and quiet during the day, but it can be a little noisy at night especially if people are on drips or monitors. On the whole everything is very good here, the food is lovely too. However there have been occasions where I haven’t got the food that I ordered which is more of an annoyance than anything. But everything else has been fine.

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Responses

Response from Gemma Gill, Sister, Female Medical DHH, Acute, Southern Health and Social Care Trust nearly 2 years ago
Gemma Gill
Sister, Female Medical DHH, Acute,
Southern Health and Social Care Trust
Submitted on 16/07/2022 at 11:44
Published on Care Opinion at 11:44


thank you for your positive feedback regarding the good clinical care that you received.

I'm sorry to hear that you received the wrong food, if you are ever a inpatient again and this happens please inform a staff member and we can get you the correct meal its not a problem

I wish you well on your recovery and I will feed back to the staff for learning regarding the food issue

thank you

gemma gill clinical sister female medical dhh

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