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"Made so welcome"

About: Grantham & District Hospital / Endoscopy

(as the patient),

My visit to Grantham hospital. When I arrived and saw the outside of the building I thought what a state it was until I got inside then found it amazing inside so spotless a bit tired but in excellent condition. At reception was greeted with very polite and helpful staff, then I was taken through the paperwork and process of what was going to happen got changed and all through the whole procedure I was treated with care and they couldn’t of done anymore to make me comfortable and at ease. It made my day so much Easier to cope with.

I would just like to thank all those involved with my treatment on the colonoscopy department, sorry can’t remember names. 

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Responses

Response from Elizabeth Withers, Sister, Endoscopy, Grantham Hospital nearly 2 years ago
Elizabeth Withers
Sister, Endoscopy,
Grantham Hospital
Submitted on 18/07/2022 at 12:12
Published on Care Opinion at 12:12


Dear Jono1

Thank you for taking the time to give us your patient feedback, this is so valuable to us as a trust. I am really glad to hear that the team in endoscopy helped to ensure that your care was comfortable and you were put at ease. We always aim to give our patients the highest standard of care so it is reassuring to know that this was the case for you.

Kind Regards

Liz

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