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Excellent service and treatment

Posted By Bigfearty

"Excellent service and treatment"

About: Golden Jubilee National Hospital / Endoscopy Golden Jubilee National Hospital / Outpatients

(as the patient),

Had a colonoscopy today at the Golden Jubilee outpatient theatre. 

Staff fantastic- open, friendly and most of all caring. 

From the friendly face at reception right through to a final coffee from Frank. 

Brilliant service, thank you. 

Can you please pass on my appreciation to the team. 

Thank you all. 

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Responses

Response from Hollie Smith, Risk and Feedback Facilitator, Clinical Governance, NHS Golden Jubilee nearly 2 years ago
Hollie Smith
Risk and Feedback Facilitator, Clinical Governance,
NHS Golden Jubilee

Submitted on 14/07/2022 at 13:25
Published on Care Opinion at 13:43

Dear Bigfearty

Thank you so much for taking the time to acknowledge the dedication and patient care provided by our NHS staff.

It is an absolute pleasure to pass on your comments to the team and I am delighted that the care you received was of the highest standard. Our staff are very hard working and committed to providing excellent patient care and I am sure they will be delighted that you have had a positive experience.

Thank you again for taking the time to post your lovely comments, it is very much appreciated.

I wish you all the best for your recovery.

Kind regards

Hollie

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