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"Excellent nursing and medical care, a well run…"

About: Ealing Hospital

From the moment I was admitted to my discharge 10 days later I received excellent care and treatment from the team running this ward. Not only were my questions answered and explanations forthcoming for all treatment I received but it was delivered with respect and kindness. This team worked in unison, their protocols were seamless and imo flawless. Nothing was too much trouble. Even the food was hot and tasty and the menu varied. I felt very unwell and scared on arrival but not once did this staff team let me feel abandoned or uncared for. I made a good recovery thanks to their excellent care, good training and experience. Considering that this team has come through Covid and still it is infecting many out there they have kept their spirit up and always have a smile to offer. This was our NHS at it's best. Thank you.

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Responses

Response from London North West University Healthcare NHS Trust nearly 2 years ago
London North West University Healthcare NHS Trust
Submitted on 06/07/2022 at 16:34
Published on Care Opinion at 16:34


Thank you for this lovely feedback. Unfortunately I cannot identify the ward from this post. I would be grateful if you could reply and confirm the ward so I can make sure the team receive your kind words.

Kind Regards

Pippa Kashmiry - Patient Experience Team

Response from London North West University Healthcare NHS Trust nearly 2 years ago
London North West University Healthcare NHS Trust
Submitted on 11/07/2022 at 10:47
Published on Care Opinion at 10:47


Thank you for getting in touch, I shall let the A and E, AMU and 6 South teams know.

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