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very well looked after

Posted By perseusnr97

"very well looked after"

About: Russells Hall Hospital / Accident and emergency

(as the patient),

I was on night shift and I was experiencing chest pain which was spreading around to my back and I was being sick.  I was pretty much seen straight away followed by having obs, ECG, bloods, medication through IVI, chest, lungs and abdominal examination by the doctor. The staff were all so amazing ang caring down there, I noticed there was some challenging patients there and the staff kept very professional and patient towards them. They all communicated well with myself during my plan of care. I felt very well look after got a diagnosis of gastroenteritis and it was pretty much resolved by the staff straight away and I was out of discomfort straight away and was able to go back to my ward and work comfortably. Thank you to our amazing healthcare professionals. You are angels from heaven

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Responses

Response from Patient Experience Administrator, Patient Experience, The Dudley Group NHS Foundation Trust nearly 2 years ago
The Dudley Group NHS Foundation Trust

Submitted on 05/07/2022 at 08:59
Published on Care Opinion at 08:59

Thank you for taking the time to tell us about your experience at our hospital and rate our services as 5 star.

It is great to hear that you received excellent care and treatment in the Emergency Department. We are thrilled to hear that staff were able to put you at ease during what must have been a difficult time for you.

Your kind comments have been shared with the team and senior management who will be pleased to hear of them.

All the best and take care.

Patient Experience Team

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