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Exceptional care

Story from nhs.uk

"Exceptional care "

About: Royal Stoke University Hospital

After being transferred from Northampton we as parents were anxious going into the PICU setting with our sick child.

The team were outstanding in not only the care provided to our son but also the compassion and empathy towards us the parents.

The facilities were amazing too.

Stoke Royal should be very proud and we can't speak highly enough of you all.

The performance of all at the hospital should be seen a bench mark for other hospitals to aspire to replicate. Thank you so much, we are forever grateful to Stoke Royal

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Responses

Response from Royal Stoke University Hospital nearly 2 years ago
Royal Stoke University Hospital

Submitted on 18/07/2022 at 09:05
Published on nhs.uk at 18:02

Dear Andrew,

Thank you so very much for taking the time to share your feedback around our PICU. Our team work very hard to provide outstanding care and are extremely grateful to receive lovely comments such as yours.

I do hope your son is making a good recovery.

With best wishes

Rebecca Pilling

Head of Patient Experience

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