"The attitude and lack of appointments?"

Very hard to get an appointment.

No consideration for people who work between 8.30 and 10.30 and may not be able to absent themselves to stay on hold, as a teacher, I know I can't do that.

Went in person and was looked at, answered to and treated like an idiot at the front desk, the person mocked me for using one "medical" term rather than another. In a moment you feel vulnerable and anxious that is unacceptable.

I asked for the print outs of 2 exams I did and this was taken on as a "chore" with an "ugh" attitude. I was also told I needed a doctor appointment to "look" at these? What??? Can't I have my exams and share them with a private doctor? Look at them myself? Put them in a file? Really unbelievable...in my case I have a close family member who is an MD and wanted to share with them

Without mentioning it was 11.00 am so I was told to call on monday morning for an appointment.

I know work is hard and we all need to be compassionate but I find some of this unacceptable