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"Answered all my questions"

About: New Victoria Hospital / Urogynaecology

(as the patient),

Nurses Lesley Ann and Jenna made me feel at ease before examination. Lesley Ann listened to my concerns and answered all my questions about bladder and prolapse problems. She explained bladder training and gave me a helpful information leaflet along with avoiding diary. I was given a phone number to call if I had any problems or need advice. I can’t thank these two nurses enough. 

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Responses

Response from Lesleyann O'Donnell, Senior Charge Nurse, Urogynaecology, NHS Greater Glasgow and Clyde nearly 2 years ago
Lesleyann O'Donnell
Senior Charge Nurse, Urogynaecology,
NHS Greater Glasgow and Clyde
Submitted on 04/07/2022 at 10:07
Published on Care Opinion at 10:26


I am so happy to hear of such positive feedback and that myself and Jenna able to reassure and put you at ease at such an anxious time. I am glad we were able to answer all your questions. I will ensure your positive comments are carried back to Jenna and the rest of the the department.

Kind Regards

Lesleyann

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