"Superb staff"

Long wait for treatment (7 months) but that’s not the Hospital’s fault. Staff are always extremely courteous when I attend the hospital, I feel like my safety (and the staff’s) regarding Covid is taken extremely seriously, and instructions pre-admission are clear and helpful. I had a day surgery under sedation and without fail, every member of staff who looked after me today was kind, helpful, prompt and caring. My room was clean and comfortable, calls were answered really quickly, and I felt respected and listened to. Best of all I was in and out in 5 hours, despite having sedation, and because the Anaesthetist listened carefully to me, I felt well afterwards. If I do need further procedures on my hip, I’d be very happy and confident to have them on the NHS at The Rivers.