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"They made the pain I was in bearable"

About: Hemel Hempstead Hospital Stoke Mandeville Hospital / Accident and emergency

(as the patient),

Yesterday I was advise to go to A&E urgently after firstly being referred to Hemel urgent care. 

The triage nurse at Hemel was fantastic even thou you could see they were short staffed busy and under lots of pressure, she was honest and said they couldn’t treat me and advised I need to go to A&E asap.

Stoke Mandeville A&E was very busy with very long wait times which meant spending the night waiting on a chair  and no beds available for per surgery which meant again waiting on a chair. However despite that every member of staff I came into contact with or saw talking to other patients was friendly polite and very efficient. The nursing staff, doctors, surgeons and anaesthetist that looked after me we all so compassionate and caring. I can’t remember all their names due to lack of sleep and pain killers but I would like to thank all the teams that looked after me.

They made the pain and discomfort I was in Bearable.

Thank you

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Responses

Response from Hemel Hempstead Hospital nearly 2 years ago
Hemel Hempstead Hospital
Submitted on 15/07/2022 at 11:29
Published on nhs.uk on 16/07/2022 at 16:47


Thank you for your kind comment. We are pleased to hear that your experience at our hospital was positive and that our staff provided great care. We will pass your comments onto the team

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