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"Kind naturedness of staff"

About: Craigavon Area Hospital / General Medicine (2 south)

(as a staff member posting for a patient/service user),

My care in the hospital has been very good with a lot of this fantastic care being due to the kind naturalness of the staff that I have the pleasure of coming into contact with. I am very happy with the nurses that I have had and I couldn’t ask for better if I tried as they have been so kind and took amazing care of me ever since I arrived in the hospital. The doctors have been very good to me and I understand most of what they say. The only thing that I struggle with is the accents of some of the staff. The food portions are incredible and it tastes pretty good. I am very happy with the cleaning and the facilities that I have used. I have had no other issues in the hospital and the care has been at a fantastic level so far with the hope that this continues

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Responses

Response from Nicole Barnes, Clinical Sister 2 South Stroke and Medicine, Acute, Southern Health and Social Care Trust nearly 2 years ago
Nicole Barnes
Clinical Sister 2 South Stroke and Medicine, Acute,
Southern Health and Social Care Trust
Submitted on 30/06/2022 at 17:01
Published on Care Opinion at 17:01


Hello Matdw53,

I am glad to hear that you have had a good experience in the hospital. I am also glad to hear that the care you received was off a high standard. This is the standard of care we aim to provide all of our patients. I am sorry you find it difficult to understand the nurses at times, they are from many diverse backgrounds. I hope that the standard of care you received continues on your hospital journey.

Kind Regards,

Nicole, clinical sister

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