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Care Opinion

Caring consultations

Posted By mercuryse45

"Caring consultations"

About: North Devon District Hospital / Dermatology

(as the patient),

Over the last 5 years I have had a very good experience, starting with a quick referral by my GP an appointment given in a short space of time and caring consultations.

Patient information and follow up letters have been helpful. the clinic itself has a calm atmosphere and the service itself by all staff is efficiently delivered. Telephone consultations are relaxed.

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Responses

Response from Alicia Stevenson, Nurse Manager Dermatology (Northern Services), Dermatology Team (Northern Services), Royal Devon University Healthcare NHS Foundation Trust 13 months ago
Alicia Stevenson
Nurse Manager Dermatology (Northern Services), Dermatology Team (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 02/03/2023 at 14:39
Published on Care Opinion at 14:48

Dear Mecuryse45,

I just wanted to thank you for your feedback, apologies for taking a while to respond to you, we missed your comments, but do want you to know it has now been read by the team.

I am delighted to hear your experience was positive with a quick referral to the service, and it is lovely to hear you describe our department as calm and efficient.

This is what we strive for and are grateful you have taken the time to feed this back to us.

Best Wishes

Alicia

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