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Was told to move out of my seat by workers

Story from nhs.uk

"Was told to move out of my seat by workers"

About: Neasden Medical Centre

I was sitting patiently to be seen and I was rudely told to move out of my seat so someone else can do blood pressure check.

There is a nice way of talking to people. No need to be rude and speaking as if I am a piece of garbage

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Responses

Response from Neasden Medical Centre nearly 2 years ago
Neasden Medical Centre

Submitted on 07/07/2022 at 13:40
Published on nhs.uk on 08/07/2022 at 21:06

Dear Patient,

Thank you for sharing your experience with us as your views and opinions are extremely important to us as it helps us to continuously improve our services and patient care.

I would like to sincerely apologise to you and this feedback will be passed on to all staff members to avoid anything like this to happen again in the future.

If there is anything else that we can help you with, please do not hesitate in contacting us via telephone or email, which are as follows; 0208 208 0306 and nhsnwlccg.neasdenmedicalcentre@nhs.net

Best Wishes,

Camilla - Practice Administrator

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