"Meltdown"

About: Headcorn Surgery Headcorn Surgery Headcorn TN27 9AA

Posted via nhs.uk nearly 2 years ago

Telephone consultation with doctor 4 weeks after booking for high blood pressure. Doctor never rang!

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Headcorn Surgery

Submitted on 29/06/2022 at 10:10

Published on nhs.uk at 18:08

Thank you for taking the time to leave a review for the Practice.
Having checked the history of the appointment I can confirm that the doctor did attempt to call you but the call went straight to voicemail; I have checked our call logs, which confirms this.
I apologise that in this instance the doctor, despite an attempt being made, was not able to contact you when expected.
If you would like to arrange an alternative appointment please contact the practice on 01622 890294 and speak to a member of our reception team.
Should you wish to discuss this matter or raise any other concerns please do not hesitate to contact me directly at callum.mcque@nhs.net
Yours sincerely,
Callum McQue
Operations Manager

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