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"Professional and very personal assistance."

About: Independent Living Centre

(as a service user),

I have recently been diagnosed with hip impingement syndrome. I realise now I may have had it for several years and didn't realise it so have been doing things which aggravated it e.g. sedimentary job sitting in a chair for hours, doing movements which aggravate it (e.g bending forward while leaning on my left hip).

After been diagnosed and treated by a chiropractor I researched ways I could make things better. This led me to hear about saddle chairs. Knowing about the Newton Abbot (Devon) Independent Living Centre (ILC) I decided to book an appointment to ask their advice, and specifically about seating options. I saw a very helpful OT, Nicola, who discussed and let me try out a saddle chair - but also other options such as perching stools which could suit my needs just as well. She mentioned beds/sleeping which was very astute, as I noticed my sleeping position is compromised by the hip issue. She demonstrated products to help which also included using my V-pillow to support my hips/legs remaining stable in sleep (which I have now tried and works very well).

She followed up my visit with a comprehensive report along with a comprehensive list of suppliers of equipment in the locality giving me plenty of options to purchase items I may wish to get. In addition they answered my supplementary question about gardening tools to reduce RSI (a painful occurence which happened since I made the ILC appointment) with suggestions in their report.

All in all, both in the face to face appointment and in the report I received friendly, expert, and comprehensive assistance. I feel very fortunate and grateful to live close to the Newton Abbot ILC and to received their professional and very personal assistance.

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Responses

Response from Mia Burnard, Senior Administrator (Northern Services), Independent Living Centre (Northern Services), Royal Devon University Healthcare NHS Foundation Trust nearly 2 years ago
Mia Burnard
Senior Administrator (Northern Services), Independent Living Centre (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust
Submitted on 30/06/2022 at 11:14
Published on Care Opinion at 11:14


picture of Mia Burnard

Dear Hydi3

Thank you very much for your thorough feedback, we value and appreciate the time you have taken to write this.

The team is glad to know you found your assessment at the centre very useful and that the other areas explored by the OT with you have been helpful as well. We hope that when you do decide to purchase the equipment suggested, they will be of assistance to you.

Please do not hesitate to get in touch with us on 01392-380181, should you have other questions you would like to ask. I would also like to invite you to visit and explore our website, www.independentlivingcentre.org.uk, for more information and advice on many different pieces of equipment.

Thank you again!

Best wishes,

Mia

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