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Immediately put at ease

Posted By Rosiesq

"Immediately put at ease"

About: North Devon District Hospital / Radiology (X-ray)

(as the patient),

I had a Dexa scan at North Devon Hospital. I was called in for my appointment on time, and immediately put at ease. The radiographer was polite, efficient, and explained everything. His manner was calm and unhurried, and felt very comfortable. The process was painless, and quick. Very pleased 

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Responses

Response from Gill Kite, Superintendent Radiographer/Radiology Governance Lead (Northern Services), Radiology, North Devon District Hospital (Northern Services), Royal Devon University Healthcare NHS Foundation Trust nearly 2 years ago
Gill Kite
Superintendent Radiographer/Radiology Governance Lead (Northern Services), Radiology, North Devon District Hospital (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust

I am a Diagnostic Radiographer with many years experience of working, and imaging patients, in all areas of the Radiology department. I am also responsible for the governance in Radiology and so make sure that we are compliant with the many ionising radiation regulations that dictate what we can and can't do in radiology, keep the patients and staff safe and ensure we are practicing safely. I also deal with our policies and procedures and oversee compliments, complaints and quality.

Submitted on 27/06/2022 at 17:42
Published on Care Opinion at 17:42

picture of Gill Kite

Dear Rosiesq,

Thank you for taking the time to leave positive feedback; I'm pleased that you had a good experience during your visit to the DXA department today. Karl and Ben work hard to ensure that patients who need to have DXA Scans have the best experience and treatment possible. I will pass on your feedback; they will be very pleased to receive it.

Kind Regards

Gill

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