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"5 star Urgent Care department"

About: Forth Valley Royal Hospital / Urgent Care Centre

(as the patient),

Environment

Environment

In short I attend this department, on referal from my GP.   This resulted in my staying in the department  for the day (8 1/2 hours).  Throughout this terrible eposode the staff in the Unit were absolute experts in providing care and understandin the stresss of treatment to ensure I was kept informed, supported and respected.  This level of service was outstanding and very professional.    For give the pun but 'just what the doctor ordereed'! 

Appointments

Appointments

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Responses

Response from Pamela Scott, Lead Nurse, Acute assessment/clinical assessment unit and urgent care centre, NHS Forth Valley nearly 2 years ago
Pamela Scott
Lead Nurse, Acute assessment/clinical assessment unit and urgent care centre,
NHS Forth Valley
Submitted on 24/06/2022 at 15:53
Published on Care Opinion at 15:53


Dear Jumper Jones

Many thanks for sharing your positive experience regarding your stay in our urgent care centre. I will pass your thanks on to the staff.

I hope you are continuing to recover well.

Best wishes

pamela scott

clinical nurse manager

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