My elderly mother fell in her care home and banged her head, resulting in a lot of bleeding. I cannot fault the care home who have shown an excellent level of care and concern.
However despite repeated calls, after 3 hours no medical attention has arrived, ambulance or doctor. Since she has severe dementia and is always confused, it is hard to tell if she is badly hurt. To wait over three hours for medical attention is totally unacceptable. Family stress was increased and at the time of writing I still don't know whether she is seriously hurt.
"Waiting for an ambulance"
About: Isle of Wight Ambulance Service Isle of Wight Ambulance Service PO30 5TG www.iow.nhs.uk
Posted by Sarsf93 (as ),
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